TicketingBusinessMap

BusinessMap

Connect BusinessMap (Kanbanize) to RAD Security to create and manage security cards on your portfolio kanban boards.

This guide walks you through generating a BusinessMap (formerly Kanbanize) API key, identifying your instance URL, and configuring the integration in RAD Security so that security incidents and remediation work can be tracked as cards on your BusinessMap boards.

BusinessMap is a portfolio kanban platform used for managing work across teams. Once integrated, RAD Security can create cards from security findings, sync card updates, and surface BusinessMap card context inside RADBot and Automations.

Prerequisites

Before you begin, ensure you have:

  • Admin access to your BusinessMap account (to generate API keys and manage users)
  • The URL of your BusinessMap instance (e.g. https://yourcompany.kanbanize.com)
  • Access to a RAD Security workspace with integration permissions

Service User Recommended: Create a dedicated BusinessMap user for this integration. Personal users may be removed when team members leave, which will break the integration.


Step 1: Create a Service User in BusinessMap

Sign in as Administrator

Sign in to your BusinessMap instance with an account that has administrative privileges.

Open User Management

  1. Click the gear icon (Administration) in the top navigation
  2. Navigate to Account → Users

Create a Service User

  1. Click Add new user
  2. Enter a service email (e.g. rad-security@yourcompany.com) and full name (e.g. "RAD Security Integration")
  3. Set a strong password
  4. Click Save

Grant Board Access

  1. Open the new user's profile
  2. Under Board access, grant access to the boards where RAD Security should create or update cards
  3. Choose the minimum role that allows reading and creating cards on those boards

BusinessMap permissions are board-scoped. Grant only the boards that are relevant to security work.


Step 2: Generate an API Key

Sign in as the Service User

Sign out of your administrator account and sign back in as the service user created in Step 1.

Open API Key Settings

  1. Click your profile avatar in the top right
  2. Select My account
  3. Navigate to the API key section

Generate the Key

  1. Click Generate API key
  2. Immediately copy the generated key

The API key inherits all permissions of the user who generated it. Make sure you generate it while signed in as the service user — not as a personal admin.


Step 3: Configure in RAD Security

In your RAD Security workspace, add a new BusinessMap integration with the following parameters:

ParameterDescriptionExample
URLRoot URL of your BusinessMap instancehttps://yourcompany.kanbanize.com
API KeyThe API key generated in Step 2your-api-key-here

The URL must be the base instance URL — no trailing path. The integration calls <URL>/api/v2/me to verify the credentials.

Click Verify to test the credentials. When verification succeeds, save the integration.


Verify Integration

  1. Navigate to Data Sources → Integrations → Ticketing in RAD Security
  2. Locate your BusinessMap integration
  3. Confirm the connection status shows as Connected
  4. Trigger an automation or RADBot action that creates a card on a BusinessMap board

Your BusinessMap integration is now configured. RAD Security can create and manage cards on your boards, and RADBot can read card context to inform its decisions.

What Data is Synced

Use Cases

Security Work in One Place Track remediation alongside the rest of your team's portfolio kanban work in BusinessMap.

Automated Card Creation Use RAD Security Automations to automatically create BusinessMap cards from high-severity findings.

RADBot Context Let RADBot read and link to BusinessMap cards while investigating incidents.

Cross-Team Visibility Surface security work on the same boards your engineering and operations teams already use.

Troubleshooting

Security Best Practices

Use a Service User Never use a personal user account. Create a dedicated service user with a service email.

Least Privilege Grant the service user access only to the boards RAD Security needs to read or write.

Rotate API Keys Rotate the BusinessMap API key on a schedule that matches your security policy.

Audit Card Activity Periodically review cards created by the service user to detect unexpected behavior.

Next Steps