Torq
Configure Torq integration with RAD Security for automated security workflows and ticket management.
This guide walks you through integrating Torq with RAD Security for no-code security automation, enabling you to automatically create, update, and manage security tickets while streamlining threat detection and response workflows.
Torq provides a no-code security automation platform that empowers SOC teams to mitigate alert fatigue, false positives, and staff burnout through AI-driven workflows.
Prerequisites
Before you begin, ensure you have:
- Access to Torq with admin privileges
- Ability to generate API credentials (Client ID and Client Secret) in Torq
- Access to RAD Security workspace with integration permissions
API Access Required: This integration requires API access in your Torq subscription. Verify that your subscription level includes API capabilities.
Step 1: Generate Torq API Credentials
Log in to Torq
Log in to your Torq account with administrator privileges
Navigate to API Settings
- Go to your account settings or workspace settings
- Navigate to the API or Integrations section
Create API Credentials
- Click Create New Client or Generate API Key
- Enter a name for the integration (e.g., "RAD Security Integration")
- Copy the Client ID that appears
- Copy the Client Secret that appears
Save these credentials immediately! The Client Secret may only be displayed once. Store both values securely.
Refer to Torq's API documentation for detailed instructions on generating API credentials specific to your Torq version.
Step 2: Configure in RAD Security
Navigate to your RAD Security workspace and configure the Torq integration with the following parameters:
Required Parameters
| Parameter | Description | Example |
|---|---|---|
| Client ID | The Client ID from Step 1 | your-client-id-here |
| Client Secret | The Client Secret from Step 1 | your-client-secret-here |
Custom field mappings can be configured after the initial connection is established, allowing you to map RAD Security fields to custom Torq fields (optionally scoped per project).
Verify Integration
After completing the setup, verify your integration is working:
- Navigate to Data Sources > Integrations > Ticketing in RAD Security
- Locate your Torq integration
- Check the connection status shows as Connected
- Test by creating a sample ticket from RAD Security
Your Torq integration is now configured! RAD Security can now automatically create and manage security tickets in Torq.
What Data is Synced
Once configured, RAD Security will sync the following with Torq:
Use Cases
Automated Incident Response Automatically create Torq tickets when RAD Security detects threats, triggering automated response workflows.
Alert Triage Automation Automatically prioritize and route high-volume alerts to appropriate teams through Torq workflows.
No-Code Orchestration Leverage Torq's no-code workflows to orchestrate complex security responses based on RAD Security detections.
Compliance Tracking Track compliance issues and remediation efforts through Torq's ticketing and reporting capabilities.
Troubleshooting
Security Best Practices
Rotate Credentials Regularly Periodically regenerate Client ID and Client Secret as part of your security hygiene practices.
Least Privilege Access Only grant the minimum API permissions required for ticket management and workflow execution.
Secure Credential Storage Store API credentials in a secure password manager or secrets vault. Never commit them to version control.
Monitor API Activity Regularly review API usage in Torq to detect anomalous activity or unauthorized access.
Audit Integration Activity Periodically review tickets created by the integration to ensure proper operation.
Test Workflows Regularly test automated workflows to ensure they function as expected when triggered by RAD Security.
Additional Resources
Torq Documentation
Official Torq support and documentation
Torq API Documentation
Learn about Torq's API capabilities and endpoints