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Integrate RAD Security with your ticketing systems to automatically create, update, and track security incidents and alerts.

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Benefits

Automated Ticket Creation

Automatically create tickets when security incidents are detected

Bi-directional Sync

Keep ticket status synchronized between RAD Security and your ticketing system

Context-Rich Alerts

Include detailed security context, remediation steps, and affected assets

Custom Workflows

Configure custom ticket routing and assignment rules

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Supported Integrations

Status: AvailableView Setup Guide →Integrate with Jira Cloud to create and manage security issues directly from RAD Security.Key Features:
  • Automatic issue creation
  • Custom field mapping
  • Status synchronization
  • Comment threading
Status: AvailableView Setup Guide →Connect Torq’s no-code security automation platform with RAD Security for streamlined threat response.Key Features:
  • No-code workflow automation
  • AI-driven threat detection
  • Alert fatigue reduction
  • SOC team optimization
Status: BetaView Setup Guide →Integrate with ServiceNow IT Service Management for enterprise-grade incident tracking and ITSM workflows.Key Features:
  • Enterprise ITSM integration
  • Automated incident creation
  • ITIL-compliant workflows
  • Custom field mapping
Status: AvailableView Setup Guide →Manage security work on your BusinessMap (Kanbanize) portfolio kanban boards.Key Features:
  • Card creation and updates from RAD Security
  • Board-scoped access via dedicated service user
  • RADBot context via the BusinessMap MCP server

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Getting Started

When setting up a ticketing integration, you’ll typically need:
1

API Credentials

Obtain API keys or OAuth credentials from your ticketing system
2

Configure Connection

Add the integration in RAD Security’s Data Sources section
3

Map Fields

Configure how RAD Security fields map to your ticket fields
4

Test Integration

Create a test ticket to verify the connection works properly

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Next Steps

Data Sources

Connect with automation platforms and data sources for advanced workflows

Platform Overview

Configure custom workflows and manage your security platform