Ticketing Integrations
Connect RAD Security with your ticketing systems for automated incident management.
Integrate RAD Security with your ticketing systems to automatically create, update, and track security incidents and alerts.
Benefits
Automated Ticket Creation Automatically create tickets when security incidents are detected
Bi-directional Sync Keep ticket status synchronized between RAD Security and your ticketing system
Context-Rich Alerts Include detailed security context, remediation steps, and affected assets
Custom Workflows Configure custom ticket routing and assignment rules
Supported Integrations
Getting Started
When setting up a ticketing integration, you'll typically need:
API Credentials
Obtain API keys or OAuth credentials from your ticketing system
Configure Connection
Add the integration in RAD Security's Data Sources section
Map Fields
Configure how RAD Security fields map to your ticket fields
Test Integration
Create a test ticket to verify the connection works properly